Informativa sui rimborsi

For all courses bearing a microcredential (which may be an academic credit, an accreditation or another form of formal recognition of prior learning, as applicable), you will be entitled to cancel your purchase and receive a refund at any point between the date of purchase and the date when learning begins on the first module of the microcredential and on the day you made the purchase. Once the course is activated, you have obtained your account to enter, unfortunately, we cannot accept returns anymore.

For courses in presence with limited places or if a partial scholarship has been assigned, we do not accept returns at any point, however we accept to move you in the next available classes.
To be eligible for a change date or place, you need the receipt or proof of purchase.

For paid online courses with a free trial access period, unfortunately we do not accept refund request.

To start a return or exchange, you can contact us at master@dirextra.com. If your return is accepted, we’ll send you instructions.

You can always contact us for any return question at master@dirextra.com.